Framework program of the Modern Distribution Congress*
* last update: 26.10, the organizer reserves the right to change the agenda until the date of the event
DAY I – 27th of October 2020
9:00 – 9:10
Opening of the Congress
Speaker:
- Renata Juszkiewicz, President of the Management Board, Polish Organization of Commerce and Distribution
9:10 – 9:15
Letter from Prime Minister Mateusz Morawiecki
9:15 – 9:40
Speech of the Representative of the Government of Poland
Speakers
- Jarosław Gowin, Deputy Prime Minister, Minister of Economic Development, Labour and Technology
- Tomasz Chróstny, President, Urząd Ochrony Konkurencji i Konsumentów
- Władysław Kosiniak-Kamysz, Member of Parliament, Polskie Stronnictwo Ludowe
9:40 – 9:55
Challenges for European trade after COVID-19
Keynote speech:
- Christian Verschueren, Director General, EuroCommerce
Block I PANDEMIC
9:55 – 10:55 New retail ecosystem – the COVID-19 pandemic as a catalyst for industry transformation
- Economic changes in Poland
- Challenges for Polish trade - the effects of COVID-19
- Safe purchases, new hygiene standards, employee protection and workplace transformation
- Supply chain - artificial intelligence
- Marketplace
- Development of payment instruments
- Jacek Borek, Managing Director, Accenture
- Simon Grenier, Sales Director, JTI Polska
- Beata Jankowiak, Marketing Department Director, Board Member, Jeronimo Martins Polska
- Jakub Kiwior, CEE Managing Director, VISA
- Marek Lipka, Commercial & Supply Chain Director, Carrefour
- Michał Pieprzny, Country Leader, SAS Poland
- Tomasz Suchański, President of the Board, Żabka Polska
- Andrzej Bobiński, Managing Director, Polityka Insight
10:55 – 11:55 Consumer of the future - new consumer behaviour after COVID-19
10:55 – 11:10
Consumers in the process of covid changes - what will they lead us to? - Konrad Wacławik, Head of Retailer Services Poland, Nielsen Connect Poland
11:10 – 11:55
Debate
- NEW SHOPPING HABITS
- increase in consumer price sensitivity (prudent shopping),
- increased importance of convenience and ease of shopping,
- shopping less often, but with a larger shopping basket,
- the trend of minimalism and conscious (not mass) consumption,
- emphasis on quality vs price of products,
- more technologically advanced clients,
- reducing footfall in traditional stores,
- health and safety is most important
- GLOBALISATION - increased importance of shopping patriotism
- OWN BRAND - increased strength of private labels
- E-Commerce
- Łukasz Gębka, President of the Board, Farma Świętokrzyska
- Paweł Krawczyk, Development Leader, Decathlon Polska
- Łukasz Kuczkowski, Head of e-Commerce Poland & East Europe, Unilever
- Jean-Philippe Magre, President of the Board, E.Leclerc
- Robert Rękas, President of the Board, Lewiatan Holding
- Michał Sadecki, President of the Board, Polska Grupa Supermarketów
- Karolina Zajdel-Pawlak, Managing Director, Nielsen
11:55 – 12:10
Coffee and networking break
Block II NEW GREEN DEAL
12:10 – 13:20 Green network - an overview of the main environmental trends in the industry (part 1)
Global aspect:
- BIODIVERSITY. How can we protect and restore a fragile ecosystem?
- CLEAN ENERGY. A chance to develop alternative, ecological energy sources
- SUSTAINABLE INDUSTRY. How to maintain more sustainable and environmentally friendly production cycles?
- SUSTAINABLE MOBILITY. Ways to introduce smarter and more sustainable means of transport
- CIRCULAR ECONOMY. How to effectively optimise resource management and increase the efficiency of using goods?
- SUSTAINABLE AGRICULTURE. How to implement an environmentally friendly management strategy?
- How to create GREEN WORKPLACES?
- Anna Grabowska, Vicepresident of the Board, Żabka Polska
- Barbara Kowalska, Quality and Sustainable Development Director, Carrefour
- Maciej Kowalski, Managing Director, Enefit
- Piotr Marecki, Sales Director of the Modern Channel, Kompania Piwowarska
- Paweł Sapek, VP, CE President, Prologis
- Jakub Tyczkowski, President of the Board, Rekopol
- Artur Węgłowski, Director, GoodValley
- Michał Siwek, Food&Agri International Hub Director, BNP Paribas
13:20 – 14:10 Green network - an overview of the main environmental trends in the industry (part 2)
Commercial aspect:
- increasing consumer awareness of ecology, increasing the importance of the natural environment in people’s awareness during a pandemic
- modern consumer chooses socially and environmentally responsible brands
- zero carbon, zero plastic, zero waste, sustainable development
- fight against food waste
- ecological packaging
- Przemysław Cieślik, Vice-President of the Board, Contimax
- Aleksandra Robaszkiewicz, Head of Corporate Communications, Lidl Polska
- Paweł Świętochowski, Manager for Business Relations and Social Projects, Castorama
- Jakub Tyczkowski, President of the Board, Rekopol
- Małgorzata Skonieczna, Corporate Affairs Director for Central Europe, PepsiCo
- dr Agata Rudnicka-Reichel Ph.D., Expert, Forum Odpowiedzialnego Biznesu
Block III TRENDS, STRATEGIES, TECHNOLOGIES
14:10 – 15:00
Promotion management - realities, opportunities, challenges
14:10 – 14:20
Optimization and management of promotion in the retail industry in Poland – presentation of conclusions from a survey conducted among representatives of 30 retail chains operating on the Polish market
- Maciej Kraus PhD, Partner, Movens Capital
14:20 – 15:00
Debate
- current promotion management standards in Polish retail chains
- the biggest challenges during a campaign and the main reasons for failure
- the newest trends and strategies in optimising promotions, prices and margins
- implementations and directions of the development of optimization tools (TPO)
- modern technologies supporting the effectiveness of promotional operations
- the role of data, analytics and artificial intelligence in the fight for the client
- Radosław Dac, Purchasing Director, Auchan Retail Polska
- Maciej Kraus PhD, Partner, Movens Capital
- Maciej Ostrowski, Senior Client Partner, SAS Institute
- Jolanta Tkaczyk PhD, Akademia Leona Koźmińskiego
- Łukasz Grass, radio and television journalist, author
DAY II – 28th of October 2020
Blok IV RetailTec
9:00 – 10:00 A new era in cashless payments - trends, future customer, innovations
9:00 – 9:10
The consumer of the future - who is he and how does he pay? – Katarzyna Zubrzycka, Head of Merchant and Acquirer CEE, VISA
9:10 – 10:00 Debate
- Directions of development of methods of paying for purchases - impact of the pandemic on accelerating the revolution (e-receipts, e-com/m-com/xPays, Scan & Pay)
- Deferred payments
- New ways to verify the customer’s identity
- Customer experience & loyalty (the increasing importance of loyalty programs, co-branded cards, new rules for building customer loyalty in the digital world)
- A new strategy for retail payments and digital finance by the European Commission
- Łukasz Dwulit, Head of Global Expansion, Central Europe and Israel, Alibaba Group
- Mieczysław Groszek Ph.D., President of the Management Board, Fundacja Polska Bezgotówkowa
- Krzysztof Korus Ph.D., Legal Counsel, Partner, DLK Legal
- Adrian Kurowski, Country Manager Poland, VISA
- Michał Nowaczyk, CFO, Lidl
- Katarzyna Zubrzycka, Head of Merchant and Acquirer CEE, VISA
10:00 – 10:15
Innovations in retail finance: case study consumer finance & acquiring – Krzysztof Korus Ph.D., Legal Counsel, Partner, DLK Legal
10:15 – 10:30
Does the cloud in the retail sector make sense?
Speakers
- Mariusz Chudy, Managing Director, Accenture
- Krzysztof Kośmider, Technology Delivery Lead Associate Director, Accenture
10:30 – 11:15 The rapid development of e-commerce and m-commerce = omni-commerce
10:30 – 10:40
Omni-commerce: Will you drive the change or be driven by it? – Wiesław Kotecki, Partner, Experience Design Team Leader, Deloitte
10:40 – 11:15 Debate
- 72% of internet uses buy online - how to meet this number of customers and how to meet their requirements for high-quality digital interactions
- primarily multi-format (digital online shopping, home delivery or drive pick-up)
- investments in innovative solutions as the main driver of the development of the retail industry in Poland (examples of modern solutions)
- Marcin Łojewski, Member of the Management Board, Kaufland
- Daniel Martyniuk, Partner, Technology Consulting Leader, Deloitte
- Bartłomiej Pucek, Country Digital Manager, Ikea
- Karol Wilczko, Member of the Management Board, Szkla.com, Kodano Optyk
- Przemysław Żbikowski, Commercial Manager, Merlin Group
- Wiesław Kotecki, Partner, Experience Design Team Leader, Deloitte
11:15 – 12:15
Accelerated digitization of trade - pandemic impact
11:15 – 11:30
Digitization in a pandemic: start, continue or stop? – Damian Przybył, Director, Digital Advisory, Cloudity
11:30 – 12:15 Debate
- new sales models and channels - social pressure to digitise trade, COVID as an accelerating factor towards hybrid/multi-stream
- technological innovations and security - cyber security: from infrastructure to customer experience
- retail, intelligent supply chain
- increasing the importance of online marketing - advertising where most customers spend their time
- safe customer journey - how to set the customer path adapted to new needs and new realities
- examples of modern technological solutions
- Krzysztof Krawczyk, Marketing Director, JTI Polska
- Małgorzata Piekarska, Director of Customer Concepts and Innovation, Auchan
- Damian Przybył, Director, Digital Advisory, Cloudity
- Michał Sacha, Marketing, Digital, IT, e-commerce & financial services Director, Carrefour Polska
- Michalina Szczepańska, Editor-in-Chief of the "Handel" Magazine, VFP Communications
12:15 – 12:45
Coffee and networking break
12:45 – 14:00
Use Cases
12:45 – 13:00 Technology is the key to adaptation and innovation – Jakub Giermasiński, Digital Commerce Lead, Accenture
13:00 – 13:15 Case study: The success of the Cashless Poland Program is a success for retailers – Zbigniew Wiśniewski, Vice President of the Management Board, Fundacja Polska Bezgotówkowa
13:15 – 13:30 Chances and possibilities resulting from the use of robotization in industry - Mateusz Amroziński, New Projects Specialist, FANUC
13:30 – 13:45 Kross Rental's innovative approach to CRM implementation
- Tomasz Kurzątkowski, President, Kross Rental
- Kamil Smuga, CIO, VP, Limitless
- Maciej Kowalski, Managing director, Enefit
14:00 – 14:45 The supply chain faced new challenges
- shortening the supply chain
- the growing importance of last mile logistics
- growing importance of the warehouse market - more specialised and automated facilities for e-commerce
- regionalisation of distribution centers is an important element of adaptation to dynamically changing market needs
- eco-warehouses: green practices as a standard on the warehouse property market
- examples of modern technological solutions
- Janusz Anioł, General Director, Raben Logistics Polska
- Sebastian Anioł, Vice-President of the Board, InPost
- Tomasz Oczkowski, Commercial Director Central Europe, FM Logistic
- Paweł Sapek, VP, Szef Prologis na Europę Centralną, Prologis
- Piotr Wrzeszcz, Supply Chain Director, MediaMarktSaturn Polska
- Mariusz Gerałtowski, President, Polskie Stowarzyszenie Menedżerów Logistyki i Zakupów PSML
14:45
Ending
- Renata Juszkiewicz, President of the Management Board, Polish Organization of Commerce and Distribution